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Privacy Policy

I. Basic Provisions

  1. The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “GDPR”) is:

    • Zuzana Lang

    • Company ID No.: 87906767

    • Registered office: Holečkova 422/23, 150 00 Prague 5 – Smíchov, Czech Republic

    • (hereinafter referred to as the “Controller”).

  2. Contact details of the Controller:

    • address: Holečkova 422/23, 150 00 Prague 5 – Smíchov, Czech Republic

    • e-mail: napis@zuzanalang.cz

    • telephone: +420 608 539 108

  3. Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to a name, contact details, identification number, location data, an online identifier or other information relating to their identity.

  4. The Controller has not appointed a data protection officer.

II. Sources and Categories of Personal Data Processed

  1. The Controller processes personal data that you provide, in particular:

    • through the contact form on the website,

    • during telephone, e-mail or personal communication,

    • in connection with an enquiry regarding real estate services,

    • when entering into and performing an agreement for the provision of real estate or related services,

    • in connection with a property viewing, reservation, sale, purchase or lease.

  2. The Controller may process the following categories of personal data in particular:

    • identification data, especially your first name and surname,

    • contact details, especially your telephone number, e-mail address and postal address,

    • information provided in the contact form or in other communication,

    • information relating to a property being enquired about, offered or transferred,

    • information required for the preparation and performance of contractual documentation,

    • information required for the Controller to comply with legal obligations,

    • technical information relating to the use of the website, where such processing is permitted by law or carried out on the basis of your consent.

  3. To the extent necessary, the Controller may also obtain information from publicly available registers and records, including the Land Registry, Commercial Register, Trade Licensing Register and other public sources.

III. Legal Basis and Purpose of Personal Data Processing

  1. The legal basis for the processing of personal data is, in particular:

    • taking steps prior to entering into a contract and the performance of a contract between you and the Controller pursuant to Article 6(1)(b) of the GDPR,

    • compliance with the Controller’s legal obligations pursuant to Article 6(1)(c) of the GDPR,

    • the legitimate interests of the Controller pursuant to Article 6(1)(f) of the GDPR, in particular the protection of legal claims, record-keeping of communication, protection of property and ensuring the secure operation of the website,

    • your consent pursuant to Article 6(1)(a) of the GDPR, where consent is required for a specific type of processing.

  2. The purpose of personal data processing is, in particular:

    • handling your enquiry or request,

    • contacting you in connection with your interest in real estate services or a specific property,

    • providing services relating to the sale, purchase or lease of real estate,

    • organising and recording property viewings,

    • preparing reservations, contractual documentation and related documents,

    • communicating with the parties to a transaction and other persons involved in the real estate transaction,

    • performing obligations arising from a contractual relationship,

    • complying with accounting, tax, archiving and other statutory obligations,

    • protecting the rights and legitimate interests of the Controller,

    • ensuring the operation, functionality and security of the website,

    • sending commercial communications where the conditions laid down by law are met or where you have provided your consent.

  3. The provision of personal data required for entering into and performing a contract is necessary. Without such information, it may not be possible to handle your enquiry, enter into a contract or provide the requested service.

  4. The Controller does not carry out automated individual decision-making or profiling that would produce legal effects concerning you or similarly significantly affect you.

IV. Retention Period

  1. The Controller retains personal data only for the period necessary to fulfil the purpose for which it was processed, in particular:

  2. data obtained through contact forms and ordinary communication for the period necessary to handle the enquiry or request, generally for no longer than three years after the last communication, unless a contractual relationship is subsequently established,

  3. data relating to a contractual relationship for the duration of that relationship and subsequently for the period necessary to protect and enforce legal claims,

  4. accounting and tax documents for the period required by applicable law,

  5. personal data processed on the basis of consent for the period for which the consent was granted, but no longer than until the consent is withdrawn,

  6. personal data processed on the basis of legitimate interests for the duration of those legitimate interests, but no longer than until a justified objection is raised.

  7. After the relevant retention period has expired, personal data will be deleted or anonymised unless further retention is required by law.

V. Recipients of Personal Data

  1. Recipients of personal data may include individuals and companies involved in:

  2. providing legal, accounting, tax or financial services,

  3. preparing contractual documentation,

  4. providing real estate services and completing real estate transactions,

  5. preparing professional property presentations, including photographers, videographers, graphic designers and providers of virtual tours,

  6. operating and technically securing the website,

  7. providing hosting, cloud, analytical, communication or marketing services,

  8. managing information systems and databases.

  9. To the extent necessary, personal data may also be disclosed to parties to a real estate transaction, lawyers, notaries, banks, mortgage providers, insurance companies, land registry offices, property managers, homeowners’ associations, energy suppliers or other entities where this is necessary for the provision of the requested service or compliance with a legal obligation.

  10. The Controller does not disclose personal data to third parties for their independent marketing purposes.

  11. In connection with the use of certain technology, cloud, analytical or marketing services, personal data may be transferred outside the European Union or the European Economic Area. Such transfers take place only where the conditions laid down by the GDPR are met, in particular on the basis of an adequacy decision, standard contractual clauses or other appropriate safeguards.

VI. Your Rights

    • Subject to the conditions set out in the GDPR, you have:

    • the right of access to your personal data pursuant to Article 15 of the GDPR,

    • the right to rectification of inaccurate personal data or completion of incomplete personal data pursuant to Article 16 of the GDPR,

    • the right to erasure of personal data pursuant to Article 17 of the GDPR,

    • the right to restriction of processing pursuant to Article 18 of the GDPR,

    • the right to data portability pursuant to Article 20 of the GDPR,

    • the right to object to processing pursuant to Article 21 of the GDPR,

    • the right to withdraw your consent to the processing of personal data at any time where the processing is based on consent.

    • The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

    • You may exercise your rights by contacting the Controller by e-mail at napis@zuzanalang.cz or in writing at the Controller’s address.

    • You also have the right to lodge a complaint with the Office for Personal Data Protection if you believe that the processing of your personal data violates applicable law.

VII. Security of Personal Data

  1. The Controller has adopted appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, loss, destruction, damage or unauthorised access.

  2. Access to personal data is restricted to the Controller and authorised persons who require such access for the performance of their work or contractual obligations.

  3. Persons granted access to personal data are required to maintain confidentiality and comply with the applicable security measures.

VIII. Contact Form and Website

  1. Through the contact form, the Controller may process, in particular, your first name, surname, e-mail address and the content of your message.

  2. This information is processed for the purpose of handling your enquiry or request and, where applicable, taking steps in connection with the provision of real estate services.

  3. By submitting the contact form, you do not confirm your consent to this Privacy Policy. You merely acknowledge that the Controller will process the information provided in accordance with this document.

  4. Information regarding the use of cookies and similar technologies is provided in the separate cookie settings available on the website. Cookies that are not essential for the operation of the website are used only on the basis of your consent.

IX. Final Provisions

  1. The Controller may update this Privacy Policy, in particular in the event of changes to applicable law, the services used or the manner in which personal data is processed.

  2. The current version of this Privacy Policy will always be published on the website www.zuzanalang.cz.

  3. This Privacy Policy takes effect on 31 July 2026.

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